Get in touch

We're glad to answer your questions.

Whether you are a creditor enquiring about portfolio servicing or an account holder with a question about a notice, send us a message or reach out directly using the details below.

Contact details

Head office Goldbach Financial GmbH
Seligenstädter Straße 100
63791 Karlstein a. Main
Deutschland
Phone +49 6188 306300
Email support@goldbach-financial.ltd
Office hours Monday – Friday, 09:00 – 17:00 CET

Send us a message

This form is provided for informational enquiries only. No payment or account data should be submitted here.

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Before you write in

A few common questions

I received a notice

Have the reference number from your letter ready. Our team can explain the origin of the account and your options.

I'm a creditor

Tell us about your portfolio and current process. We'll get back to you to discuss how our servicing works.

I need more time

Requests for extended timelines or instalment arrangements are reviewed case by case — include your reference number.